Dear Freind, We are on Chinese Spring Festival vocation now,From 2nd February--24th February for the Chinese Spring Festival. If you have any questions, please contact us by email after 24th February , we will try our best to deal with your problem. Please add this Store to your Favorites and come again.Pls do not leave Negative feedback or open case before we resolve the problem for you. Thanks so much for your patience and understanding. Wish you a great day!