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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...
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所在地：Fredericksburg, Virginia, 美國
送達日期：
估計於 8月23日 (星期六)至 8月30日 (星期六)之間送達 運送地點 94104
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- 物品狀況
- 很新: 狀況完好的書籍。封面發亮且沒有損壞，精裝本書籍含書皮。不存在缺頁或內頁受損，無褶皺或破損，同時也沒有對文字標注/標記，或在留白處書寫內容。內封面上標記極少。書籍的磨損和破損程度也很低。 查看所有物品狀況定義會在新視窗或分頁中開啟
- Binding
- Paperback
- Product Group
- Book
- Source Language
- English
- Country/Region of Manufacture
- United States
- Weight
- 0 lbs
- IsTextBook
- No
- ISBN
- 9780375701207
關於產品
Product Information
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed is an essential resource for anyone who wants to reach out and scold somebody.
Product Identifiers
Publisher
Knopf Doubleday Publishing Group
ISBN-10
0375701206
ISBN-13
9780375701207
eBay Product ID (ePID)
1065655
Product Key Features
Number of Pages
352 Pages
Publication Name
Shocked, Appalled, and Dismayed! : How to Write Letters of Complaint That Get Results
Language
English
Subject
Personal & Practical Guides, Style Manuals, Consumer Guides, Customer Relations, Consumer Behavior, Business Writing
Publication Year
1998
Type
Not Available
Subject Area
Business & Economics, Référence, Language Arts & Disciplines
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
10.9 Oz
Item Length
8 in
Item Width
5.3 in
Additional Product Features
LCCN
98-013819
Dewey Edition
21
Dewey Decimal
381.3
Intended Audience
Trade
Lc Classification Number
Hf5415.52.P48 1998
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賣家信用評價 （2,210）
- h***_ (516)- 買家留下的信用評價。過去 1 個月購買已獲認證Item as described. Safe packaging. Fast shipment. Thank you.
- 8***0 (257)- 買家留下的信用評價。過去 1 個月購買已獲認證Great product
- c***a (3606)- 買家留下的信用評價。過去 1 個月購買已獲認證fast shipping. great to do business with