If for any reason you are unhappy with the goods purchased, you can return them to us in its original condition within 14 days (you must include a copy of the original order) and we will issue a full refund for the price of the item(s). This does not include the cost of the original postage and packaging. We will not refund items that have been worn or that have had the tags removed.
When returning items, we recommend that you send your package via Royal Mail special delivery, in the event of the post office misplacing your garments, you are insured for a maximum of £500.
We cannot be held responsible for packages lost or damaged in the post. You are responsible for the cost of returning the goods to us, except where the goods you return are faulty or damaged.
*Free postage is a promotional offer. Original Postage cost will be deducted from the full refund value if the item is returned.
When returning an item please ensure you have a valid eBay returns case opened or have notified us in advance: info@styleswoop.com
Please allow up to 5 working days for refunds to be processed.
Return Address:
We are StyleSwoop.com t/a Vestia Global Limited
Head Office:
Avon House, 435 Stratford Road, Solihull, B90 4AA
Telephone: 0844 66 55 652
Email info@styleswoop.com
Registered address:
Nairn House 1174, Stratford Road, Birmingham, B28 8AQ.
Company Number: 09376279
VAT Number: GB 205 059 830
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer and exceptions .