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Total Quality Management for Home Care: by Elaine R. Davis

by Elaine R. Davis | PB | VeryGood
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所在地:Aurora, Illinois, 美國
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賣家備註
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ...
Binding
Paperback
Weight
1 lbs
Product Group
Book
IsTextBook
Yes
ISBN
9780834203327
Book Title
Total Quality Management for Home Care
Item Length
9.4 in
Publisher
Jones & Bartlett Learning, LLC
Publication Year
1994
Type
Textbook
Format
Hardcover
Language
English
Illustrator
Yes
Author
Elaine R. Davis
Genre
Business & Economics, Medical
Topic
Total Quality Management, Home Care
Item Width
6.3 in
Item Weight
22.6 Oz
Number of Pages
353 Pages

關於產品

Product Information

The first quality management handbook developed specifically for the home health care industry, this book provides a comprehensive program with step-by-step guidelines, ready-to-use models, charts, sample forms, questionnaires, surveys, letters, and reports everything needed to design, implement, and maintain an effective program. It includes vital information regarding OSHA and Joint Commission requirements and international standards, as well as auditing and statistical data collection and evaluation techniques. This book provides the framework for transforming a home care company into a customer driven organization. Tools and techniques are provided to establish unparalleled service excellence throughout the delivery of care and subsequent business transactions.

Product Identifiers

Publisher
Jones & Bartlett Learning, LLC
ISBN-10
0834203324
ISBN-13
9780834203327
eBay Product ID (ePID)
469924

Product Key Features

Author
Elaine R. Davis
Book Title
Total Quality Management for Home Care
Format
Hardcover
Language
English
Topic
Total Quality Management, Home Care
Publication Year
1994
Type
Textbook
Illustrator
Yes
Genre
Business & Economics, Medical
Number of Pages
353 Pages

Dimensions

Item Length
9.4 in
Item Width
6.3 in
Item Weight
22.6 Oz

Additional Product Features

Table of Content
Contents: The Quality Improvement Model for Home Care * Continuous Quality Improvement * Total Quality Management * Customer Relationships * National and International Standards * The Quality-Productivity Connection * Strategic Quality Planning * Auditing Types * Quality Assurance Audits * Utilization Review Audits * Field Review Audits * Infection Prevention and Control * Risk Management Administration and Operational Review * Staff Development
Target Audience
College Audience

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