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Design for Six Sigma for Green Belts And Champions: Applications for Service Ope
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物品細節
- 物品狀況
- Book Title
- Design for Six Sigma for Green Belts And Champions: Applications
- ISBN
- 9780131855243
- Subject Area
- Business & Economics
- Publication Name
- Design for Six Sigma for Green Belts and Champions : Applications for Service Operations - Foundations, Tools, Dmadv, Cases, and Certification
- Publisher
- Pearson Education
- Item Length
- 9.6 in
- Subject
- Total Quality Management, Quality Control
- Publication Year
- 2006
- Series
- Six Sigma Ser.
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 1.3 in
- Item Weight
- 41.4 Oz
- Item Width
- 7.2 in
- Number of Pages
- 720 Pages
關於產品
Product Identifiers
Publisher
Pearson Education
ISBN-10
0131855247
ISBN-13
9780131855243
eBay Product ID (ePID)
46953328
Product Key Features
Number of Pages
720 Pages
Language
English
Publication Name
Design for Six Sigma for Green Belts and Champions : Applications for Service Operations - Foundations, Tools, Dmadv, Cases, and Certification
Publication Year
2006
Subject
Total Quality Management, Quality Control
Type
Textbook
Subject Area
Business & Economics
Series
Six Sigma Ser.
Format
Hardcover
Dimensions
Item Height
1.3 in
Item Weight
41.4 Oz
Item Length
9.6 in
Item Width
7.2 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2005-034259
Dewey Edition
22
Illustrated
Yes
Dewey Decimal
658
Table Of Content
Acknowledgments and Thanks xx About the Authors xxi Preface xxiii Part I: Design for Six Sigma Basics 1 Chapter 1: Foundations of Six Sigma Management 3 Chapter 2: Six Sigma Roles, Responsibilities, and Terminology 31 Chapter 3: Macro Model of Six Sigma Management (Dashboards) 49 Part II: The Design for Six Sigma (DFSS) Model 75 Chapter 4: Define Phase 77 Chapter 5: Measure Phase 107 Chapter 6: Analyze Phase 157 Chapter 7: Design Phase 207 Chapter 8: Verify/Validate Phase 249 Part III: Design for Six Sigma Tools and Methods 283 Chapter 9: Basics of Statistical Studies 285 Chapter 10: Design of Experiments 297 Chapter 11: Multiple Regression 351 Chapter 12: Additional Tools and Methods 393 Chapter 13: Discrete Event Simulation Models 417 Chapter 14: Articulating the Voice of the Stakeholder 457 Chapter 15: Enhancing Creativity to Develop Alternative Designs 509 Chapter 16: Professional Interpersonal Behavior Skills, Team Behavior Skills, and Six Sigma Management 531 Part IV: Design for Six Sigma Case Study 561 Chapter 17: Six Sigma DMADV Case Study 563 Part V: Design for Six Sigma Certification 631 Chapter 18: DFSS Champion and Green Belt Certification at the University of Miami 633 Appendix A: Summation Notation 663 Appendix B: Statistical Tables 667 Appendix C: Documentation of Data Files 681 Index 683
Synopsis
Shows how to overcome project barriers, present projects to executives effectively, and lead teams to achieve results rapidly. This book contains case studies and how-to guidance for implementing Design for Six Sigma in the service industries. It covers Six Sigma leadership, day-to-day management, teams, statistics, tools, and more., Most Six Sigma books are targeted at manufacturers, and don't reflect the unique implementation challenges service companies face. This book fills the gap. Using its practical, start-to-finish guidance, service company teams can utilize Six Sigma to drive powerful bottom-line benefits. The authors systematically introduce the management foundation required to implement Six Sigma successfully. Readers will discover how to lead teams to achieve results in shorter time frames, and present projects to executives concisely and effectively. This book thoroughly covers every stage of the DMADV Design for Six Sigma® Management improvement model: Define, Measure, Analyze, Design, and Verify/Validate. Outputs from Minitab, JMP, and SigmaFlow are illustrated and provided on CD-ROM and through downloadable date sets and templates.
LC Classification Number
HD9980.5
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