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Claire Agutter ITIL(R) 4 Direct Plan and Improve (DPI) (Paperback)
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- Book Title
- ITIL(R) 4 Direct Plan and Improve (DPI)
- Title
- ITIL(R) 4 Direct Plan and Improve (DPI)
- Subtitle
- Your companion to the ITIL 4 Managing Professional and Strategic
- ISBN-10
- 1787782824
- EAN
- 9781787782822
- ISBN
- 9781787782822
- Genre
- Computing & Internet
- Topic
- Business & Finance
- Release Date
- 25/02/2021
- Release Year
- 2021
- Country/Region of Manufacture
- GB
- Item Length
- 140mm
- Publication Year
- 2021
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- ITIL(R) 4 Direct Plan and Improve (DPI): Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification
- Item Height
- 216mm
- Publisher
- Itgp
- Item Width
- 140mm
- Subject
- Engineering & Technology, Computer Science, Management, Business
- Item Weight
- 245g
- Number of Pages
- 204 Pages
關於產品
Product Information
ITIL(R) 4 Direct, Plan and ImproveIf you've achieved your ITIL(R) 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those involved in directing or planning based on strategy and continual improvement - a must-have skillset practitioners should seek beyond Foundation level. DPI is the only one of the ITIL 4 advanced level courses that leads to both Managing Professional (MP) and Strategic Leader (SL) status. The module is aimed at managers and aspiring managers at all levels, providing them with the practical skills needed to improve themselves and their organisation by way of effective strategic direction and delivering continual improvement. An excellent supplement to any training courseITIL(R) 4 Direct, Plan and Improve (DPI) - Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification is a study guide designed to help students pass the ITIL(R) 4 Direct, Plan and Improve module. The majority of this book is based on the AXELOS ITIL(R) 4: Direct, Plan and Improve publication and the associated DPI Strategist syllabus. It provides students with the information they need to pass the DPI exam, and help them become a successful practitioner. Suitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles, the book covers: Key concepts: Scope, key principles and methods; The role of governance, risk and compliance; Continual improvement; Organisational change management; Measurement and reporting; Value streams and practices; and Exam preparation. A useful tool throughout your careerIn addition to being an essential study aid, the author - a seasoned ITSM professional - also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come - long after you've passed your exam. The essential link between your ITIL qualification and the real world - buy this book today!ITIL(R) is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product.
Product Identifiers
Publisher
Itgp
ISBN-13
9781787782822
eBay Product ID (ePID)
14049028408
Product Key Features
Publication Name
ITIL(R) 4 Direct Plan and Improve (DPI): Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification
Format
Paperback
Language
English
Subject
Engineering & Technology, Computer Science, Management, Business
Publication Year
2021
Type
Textbook
Number of Pages
204 Pages
Dimensions
Item Height
216mm
Item Width
140mm
Item Weight
245g
Additional Product Features
Country/Region of Manufacture
United Kingdom
賣家提供的物品說明
商業賣家資料
增值稅識別編號：
- GB 864 1548 11
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