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Services Marketing: People, Technology, Strategy, 9th Ed., (9781944659820)

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ISBN
9781944659820
Publication Year
2021
Format
Trade Paperback
Language
English
Book Title
Services Marketing: People, Technology, Strategy (Ninth Edition)
Illustrator
Yes
Author
Jochen Wirtz, Christopher Lovelock
Publisher
World Industries Scientific Publishing Co Pte LTD
Genre
Business & Economics
Topic
Industries / Service, Marketing / General, Commerce, International / Marketing
Item Weight
0 Oz
Number of Pages
600 Pages

關於產品

Product Information

Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, new technologies such as artificial intelligence and robotics, and new business models including peer-to-peer sharing platforms.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.

Product Identifiers

Publisher
World Industries Scientific Publishing Co Pte LTD
ISBN-10
194465982x
ISBN-13
9781944659820
eBay Product ID (ePID)
3050403123

Product Key Features

Book Title
Services Marketing: People, Technology, Strategy (Ninth Edition)
Author
Jochen Wirtz, Christopher Lovelock
Format
Trade Paperback
Language
English
Topic
Industries / Service, Marketing / General, Commerce, International / Marketing
Publication Year
2021
Illustrator
Yes
Genre
Business & Economics
Number of Pages
600 Pages

Dimensions

Item Weight
0 Oz

Additional Product Features

Lc Classification Number
Hf5415.13.L5883 2021
Target Audience
Trade
Lccn
2021-023736
Dewey Decimal
658.8
Dewey Edition
23

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