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Chris CLARKE-EP A 78 Important Questions Every Leader Should Ask and (Paperback)
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- Book Title
- A 78 Important Questions Every Leader Should Ask and Answer
- Publication Name
- A 78 Important Questions Every Leader Should Ask and Answer
- Title
- A 78 Important Questions Every Leader Should Ask and Answer
- Format
- Paperback
- ISBN-10
- 0814474144
- EAN
- 9780814474143
- ISBN
- 9780814474143
- Publisher
- Amacom
- Genre
- Business & Finance
- Release Date
- 16/05/2018
- Release Year
- 2018
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 229mm
- Item Length
- 152mm
- Item Width
- 16mm
- Item Weight
- 367g
- UPC
- 9780814474143
關於產品
Product Information
Great leaders have many talents, but one critical skill - often unrecognized - is the ability to ask and answer questions. This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact. The questions and answers cover a range of common and uncommon situations, including: the need to connect employees' efforts to company goals; layoffs, business downturns, and mergers; personal crises of employees; coaching and mentoring sessions; and customer retention. The book even includes advice on answering questions when the answer is I don't know or I can't tell you. With worksheets in each chapter, it prepares leaders to ask important questions of: Customers ( Why do you do business with our competition ) Employees ( What's a recent management decision you didn't understand ) And even themselves ( What do I want to be remembered for )
Product Identifiers
Publisher
Harpercollins Focus
ISBN-13
9780814474143
eBay Product ID (ePID)
141436350
Dimensions
Item Height
229mm
Item Width
152mm
Item Weight
367g
Additional Product Features
Book Title
A 78 Important Questions Every Leader Should Ask and Answer
Format
Paperback
Language
English
Subject
Management, Business
Publication Year
2018
Type
Textbook
Country/Region of Manufacture
United States
Number of Pages
240 Pages
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增值稅識別編號：
- GB 864 1548 11
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物品所在地：
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賣家信用評價 （1,367,477）
e***r (1186)- 買家留下的信用評價。
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My book never arrived. I was given an immediate refund as soon as I made my notification. That’s quality service in itself.
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Excellent Ebay seller and item in perfect condition! Recommended! 10/10!
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Excellent purchase, arrived in good time, all good. Many thanks!