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Emerald Group Publishing Lim New Perspectives in Hospitality Manage (Paperback)

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Book Title
New Perspectives in Hospitality Management
Publication Name
New Perspectives in Hospitality Management
Title
New Perspectives in Hospitality Management
EAN
9781785608810
ISBN
9781785608810
Publisher
Emerald Publishing The Limited
Format
Trade Paperback
Release Year
2015
Release Date
30/10/2015
Language
English
Country/Region of Manufacture
GB
Item Height
0.4in
Item Length
9.4in
Item Width
6.5in
Author
Emerald Group Publishing Limited
Genre
Business & Finance
Series
Emerald Gems Ser.
Publication Year
2015
Type
Textbook
Features
Revised
Number of Pages
216 Pages

關於產品

Product Information

New Perspectives in Hospitality Management is a unique collection of articles that represent the highest level of scholarship in hospitality research. The articles identify themes that have established themselves as key trends among academics. These include:- Human resource management challenges - new research on labour turnover in luxury hotels and how classic hospitality paradigms have developed - Hospitality marketing - how the tourism distribution channel has been transformed, perceptions on guests' perceptions of customer loyalty and transforming customer satisfaction into 'customer delight' - Experiences and behaviours - understanding quality aspects of restaurant image, hedonic and utilitarian values and how they influence restaurant image, and a customer-based approach to hotel experience and brand equity. The collection provides exemplary analysis of recent research trends concerning marketing and HRM research topics and methodology, while also looking to the future in terms of how information and communication technologies will shape the development of the hospitality sector. It will enable readers to access the most important 'thinkers' active in this arena today.

Product Identifiers

Publisher
Emerald Publishing The Limited
ISBN-10
1785608819
ISBN-13
9781785608810
eBay Product ID (ePID)
235593876

Product Key Features

Author
Emerald Group Publishing Limited
Publication Name
New Perspectives in Hospitality Management
Format
Trade Paperback
Language
English
Features
Revised
Publication Year
2015
Series
Emerald Gems Ser.
Type
Textbook
Number of Pages
216 Pages

Dimensions

Item Length
9.4in
Item Height
0.4in
Item Width
6.5in

Additional Product Features

Lc Classification Number
G154.9-155.8
Edition Description
Revised Edition
Copyright Date
2015
Target Audience
Scholarly & Professional
Topic
Industries / Hospitality, Travel & Tourism
Dewey Decimal
647.068
Dewey Edition
23
Illustrated
Yes
Genre
Business & Economics

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