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The World on Time : The 11 Management Principles That Made FedEx

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Book Title
The World on Time : The 11 Management Principles That Made FedEx
ISBN
9781888232066
Subject Area
Business & Economics
Publication Name
World on Time : the 11 Management Principles That Made Fedex an Overnight Sensation
Item Length
9.4 in
Publisher
Spurge Ink!
Subject
Business Ethics, Management
Publication Year
1996
Type
Textbook
Format
Trade Paperback
Language
English
Author
James C. Wetherbe
Item Width
6.7 in
Item Weight
18.5 Oz
Number of Pages
200 Pages

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Product Information

In The World On Time, Wetherbe investigates the 11 management principles that made FedEx an overnight sensation. Through practical tips and insights, this enlightening book will inspire entrepreneurs to invent new and innovative ways to motivate their employees as well as their customers. How did FedEx do it, and how do they keep doing it? Wetherbe cites how FedEx created an intricate incentives program designed to discourage erratic performances. Instead of having regular employee performance reviews, random rewards are given throughout the year to recognize outstanding contributions to the company. The result? Employees are kept motivated and satisfied through continual reinforcement: FedEx doesn't see improvement just around review time, FedEx sees top-quality work all the time. How does an international company like FedEx adapt to other cultures around the world? In the Middle East, for example, FedEx maintains prayer rooms where Muslims may carry out their religious obligations. FedEx realized it could not impose the practices of its native culture, so it redesigned its strategies to complement other cultures in which it operates. The benefits? FedEx is now enjoying substantial growth in both Europe and Asia.

Product Identifiers

Publisher
Spurge Ink!
ISBN-10
1888232064
ISBN-13
9781888232066
eBay Product ID (ePID)
1158873

Product Key Features

Author
James C. Wetherbe
Publication Name
World on Time : the 11 Management Principles That Made Fedex an Overnight Sensation
Format
Trade Paperback
Language
English
Subject
Business Ethics, Management
Publication Year
1996
Type
Textbook
Subject Area
Business & Economics
Number of Pages
200 Pages

Dimensions

Item Length
9.4 in
Item Width
6.7 in
Item Weight
18.5 Oz

Additional Product Features

Target Audience
Scholarly & Professional

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