What happens if I change my mind? You can cancel this purchase at any time within a 30 day period without justification. The withdrawal period will expire 30 days from the day you received your products; or from the day you received the latest product in case of multiple items being sold in the same ad. To exercise the right of withdrawal, you must notify us in writing of your decision to cancel the purchase (for example by e-mail). If you have already received the item, you must return it undamaged and in good condition to the address we provide you within 30 calendar days of the cancellation date. In some cases, we can arrange for our group to collect the item. Consequences of Withdrawal If you withdraw from this purchase, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a different method of delivery to the least expensive ordinary form of delivery we offer) without undue delay and, in any case, no later than 30 days from the date on which we are informed of your decision to withdraw from this purchase. We will proceed to make this refund using the same payment method you used for the initial transaction, unless you have expressly provided otherwise; In any case, you will not have to incur any expenses as a consequence of the refund. In relation to item pickup and item return costs, please check the ads to see who is responsible for the return costs. What to do if your item is wrong, defective or damaged? If you believe the purchased item is incorrect, defective or damaged, please contact us for a solution. If you paid with PayPal, you can find more information here. This return policy does not affect your statutory rights, for example in relation to defective or incorrectly described items. For more information on how to troubleshoot purchasing issues, see here.
